Responsible Gaming
Our Commitment to Safe Gaming
At Fair Go Casino, we are committed to providing entertainment in a safe and responsible manner. Gambling should always be viewed as entertainment, not as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over in Australia. If you are under the legal gambling age in your jurisdiction, you are prohibited from using our services. We reserve the right to verify your age at any time, and accounts found to belong to underage players will be closed immediately.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own gambling behaviour, please seek help immediately:
- Spending more money or time gambling than you intended
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family, friends, or professionals
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money or using credit to fund gambling
- Neglecting work, school, family, or other important responsibilities
- Experiencing mood swings, irritability, or anxiety related to gambling
- Jeopardising relationships, education, or employment due to gambling
- Feeling a rush or "high" from gambling, requiring larger bets for the same effect
Self-Help Tools
Fair Go Casino offers a range of responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you can lose in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic logout times to prevent extended gambling sessions
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time (minimum 24 hours up to several years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, please contact our customer support team or visit your account settings.
Support Organisations
If you are experiencing problem gambling, please reach out to one of the following organisations for free, confidential support:
Australia
- Gambling Help Online β www.gamblinghelponline.org.au β Free counselling and support services for problem gambling
United Kingdom
- GamCare β www.gamcare.org.uk β Free information, advice, and support for anyone with a gambling problem
- GamStop β www.gamstop.co.uk β National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council β www.responsiblegambling.org β Resources and support for problem gambling
United States
- National Council on Problem Gambling β www.ncpgambling.org β Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale fΓΌr gesundheitliche AufklΓ€rung (BZgA) β www.bzga.de β Federal agency for health education with problem gambling resources
Take Action Today
If you think you may have a problem with gambling, please seek help today. Problem gambling is a serious issue that can affect your finances, mental health, relationships, and employment. The organisations listed above offer free, confidential support and can help you regain control.
Remember: gambling should only ever be entertainment. If it's causing you harm, it's time to ask for help.